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Meghan Hall

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GoodwillFinds Launches OpenAI-Powered Customer Service Chatbot

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service…

Trump Fulfills Promise to Rescind Biden’s AI Executive Order

On the first day of his second term, President Trump pulled back an executive order on the safe and…

Shippeo Scores $30 Million for Transportation Visibility

The transportation visibility company's newest investor is Toyota-owned fund Woven Ventures.

Walmart Sells Robotics Business to Symbotic in Play to Further Automate Systems

When the acquisition closes later this year, robotics company Symbotic will automate Walmart's Accelerated…

Walmart Shareholders Pen Letter Asking Retailer to Reconsider Wiping Its DEI Program

A group of 31 organizations have asked Walmart to take a second look at dropping its DEI program after…

This Tool Uses AI to Mock CBP Detentions, Pressure Testing Supply Chains

Sourcemap's new solution will help brands and retailers identify holes in their supply chains before a…

NRF ’25: These Five AI Trends Could Shape Retail’s Future

From location-based personalization, to data democratization and agentic AI, artificial intelligence…

NRF ’25: What Do H&M, Tapestry Execs See As Retail Tech’s Next Frontier?

Generative AI was all the rage for 2024. What can AI systems enable in 2025?

Amazon Ends Try Before You Buy Due to AI and Virtual Try-On’s Impact

Amazon announced its Try Before You Buy program, which it launched in 2018, will cease to exist on Jan. 31.

Nvidia Exec: In Retail, Supply Chain Stands to Benefit Most from AI

At NRF 2025, Nvidia shared how it partners with retailers like Walmart to make AI for the supply chain a…

Byte-Sized AI: SAP Plans to Release Retention-Focused Retail Systems; Alo Yoga Links with Invent.ai

SAP is making its retail-specific ERP publicly available; Bamboo Rose acquired supply chain AI platform…

Governments, Industry Call on IMO to Impose Flat Tax on GHG Emissions

The International Chamber of Shipping has linked with global governments to ask the IMO to tax shippers for…

FedEx, Ryder Logistics File WARN Notices, Indicating Layoff Plans

FedEx has plans to carry out layoffs in Pennsylvania, and both Ryder and FedEx have noted they will lay off…

NIST Fiber Database May Speed Up Sortation for Textile Recycling

The agency's new data could improve the machine learning models and algorithms improving textile sorting for…

Outlook ’25: How Might the EU AI Act Affect Tech Implementation This Year?

Experts say in 2025, companies should prepare to comply with the EU AI Act and other legislation, even if…