Renzo and Andrea Rosso Push OTB’s Sustainability Agenda to New Heights
Beauty’s Highest-paid CEOs
Millennials
Winning Strategies of Successful Customer Service Teams
Key tactics that thriving retailers and brands are pioneering in order to secure and maintain consumers.
For Better Social Conversion, Honesty Is the Best Policy
Shoppers are persuaded by accessible, user-generated content rather than traditional forms of advertising.
Survey Shows Millennials Have a Preference for Chatbots
The survey backs up prior reports on the deployment of chatbots in the fashion and beauty markets.
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Thriving E-commerce Refocuses Retailers On In-Store Service
With mobile commerce on the rise, retailers turn sights to updating traditional in-store client services.
Target Boosts Selection of Natural Beauty Products
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Knowing Gen Z Behavior Essential in Fashion Apparel Product Development
The self-informed demographic values quality and authenticity above all else.
For Retailers, Playing Hard To Get Can Cost Customers
The days of exclusivity fade as consumers steer brands toward success.
Fendi Approaches Millennials With Dedicated Digital Platform
The site is called "F is for…" and will go live on Feb. 6.
Millennials Turn to Drug Stores for Skin Care
The drugstore is now the cool place to shop for skin care.
Gen Z Wants to Skip Your Ad
The demographic will tolerate your marketing if they can breeze through it.
Multidimensional Marketing: How To Redefine Customer Experiences
From proactive services to solution-based thinking, it's time to update the status quo.
Millennials’ Penchant for Travel Proves Big Retail Opportunity
A recent survey confirmed that the cost-saving demographic is keen on spending leftover cash on indulgences…