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Consumer Behavior

Will Fashion and Retail Maintain Sustainability Momentum in 2025? Industry Experts Weigh In

In the second article in a series, experts at Accenture, Aptos, Canopy, Hilco Consumer Retail and NRF offer…

Everything You Got Wrong About ‘Buy Now! The Shopping Conspiracy’

Just in time for No Buy 2025, a refresher on the viral Netflix conspiracy documentary directed by Nic Stacey…

Retail Returns Hit $685 Billion in 2024, Marking 13.2% of Total Sales

A study from Appriss Retail reveals a surge in retail returns and fraudulent activities.

Touting Social Responsibility Efforts Can Boost Global Online Shopping Purchases

Research highlights the positive impact of corporate social responsibility on international e-commerce and…

Today’s Experience Economy Is All About ‘Good Vibes’

Resy and The National Restaurant Association look back at the major consumer dining trends from 2024 and…

Experts Weigh In on the 2025 Consumer Outlook for Shopping, Technology

In the first article in a series, experts at Hilco Consumer Retail, Accenture, Aptos and NRF offer expertise…

Once the Holidays Wrap, These are the Retail Trends to Expect for 2025

It's a time to examine what worked, while sussing out the trends that lie ahead—all in the never-ending quest…

How Pamela Morris James Is ‘Making a Cultural, Sustainable’ Shift in Fashion With Modular Designs

In this Q&A, James discusses why modularity is at the core of her brand's mission and how it's helping…

Here’s the Real Story Behind November’s US Retail Sales Gain

US retail sales for November rose 0.7 percent, but after excluding the 2.6 percent jump in auto sales, retail…

Holiday Shopping Trends Survey Uncovers Rise in AI Adoption and Demand for Personalized Retail

Consumers seek innovative and personalized shopping solutions this holiday season, from AI-powered virtual…

After Black Friday Win, What Retailers Need to Do Now

Industry experts highlight the importance of value and customer experience to keep the momentum going…

How Millennials and Gen Z Are Rebranding Consumer Behaviors

Credit Karma's Courtney Alev discusses the shopping trends that have staying power for today's young…

Retailers Face Tense Holiday Season as Shoppers Delay Purchases, Survey Reveals

A shift in consumer behavior expects retailers to adapt amid rising in-store shopping and changing…

Amex Celebrates 15th Annual Small Business Saturday With ‘Shop and Stroll’ Market in Charleston

The company released a survey report on SMB owners' ongoing optimism as it pledges aid to SMBs impacted by…

Who’s Most Likely to Use Buy Now Pay Later for Holiday Gifts?

Baby boomers most likely to use BNPL for holiday gifts, while more higher-income consumers earning over $100K…