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Consumer Behavior

Gen Z Leads in Favoring ‘Pay Later’ Options for Personal Spending This Holiday Season

A new report by Splitit shows that Gen Z's financial habits are significantly shaping their holiday buying…

Consumers Are Facing a Paradox Of Choice

Kearney expert Brian Ehrig talks about the mindset of consumers and says retailers and brands can counter…

Apparel, Department Store Retail Sales Flat in October

The slight dips for October apparel and department store sales still suggest a relatively strong consumer for…

Holiday Shoppers Are Looking Out for AI-powered Scams and Deepfakes as More Admit Falling Victim  

A new global holiday shopping study from McAfee Corp. reveals heightened concern from consumers who have seen…

Despite Consumers Pulling Back on Holiday Shopping, Small Business Sentiment Remains Upbeat

A recent report by QuickBooks found that small businesses continue to have a positive outlook for this…

Despite Consumers Pulling Back on Holiday Shopping, Small Business Sentiment Remains Upbeat

A recent report by QuickBooks found that small businesses continue to have a positive outlook for this…

Stress Surfaces as Common Theme Across Emerging Consumer Behaviors

Data from Rakuten's latest consumer survey reveals key trends likely to carry over in 2025.

Stress Surfaces as a Common Theme Across Emerging Consumer Behaviors

Data from Rakuten's latest consumer survey reveals key trends likely to carry over in 2025.

Narvar’s Anisa Kumar on Technology, Trust and Retail Transformation

Kumar outlined the evolving retail landscape and the importance of embracing digital transformation.

Apparel a Top Holiday Purchase, But It Better Be On Sale

Purchases of apparel using shoppable social media platforms and pay later options this holiday could grow a…

U.K. and U.S. Beauty Transactions Continue to Decline in Q3

The losses are leveling off, while fragrance and younger consumers are bright spots in the business.

Holiday Shoppers Embrace Pay Later Services to Ease Financial Pressure and Guilt From Splurges

A new survey reveals that 28 percent of consumers will use installment plans for gifts and self-purchases…

As the Holiday Season Prepares to Peak, All Eyes Are on the Customer

In this week's Tech Tuesdays column, improving the shopping experience is the name of the game.

Recession Fears Grow as U.S. Executives Deal With Economic Uncertainty

More than 60 percent of leaders polled by PwC anticipate an economic downturn within six months.

Convenience and Refund Speed Rule Consumer Sentiment Around Holiday Returns

Narvar and Reshop's latest research shows consumers are hungry for choice when it comes to return locations…