More From Elizabeth Doupnik
Beauty Online Shoppers: Avid, Yet Frustrated on User Experiences
A recent report portrayed the consumer climate as eager for personalized content and enhanced customer…
Tick Tock: The Cost of Sluggish Web Sites
Bounce rates grow exponentially the longer a web site takes.
Amazon Gets in the Subscription Service Game
The tech giant has launched a self-service marketplace for recurring delivery providers.
Consumers Disagree With Brands on Relevance of Marketing Strategies
Shoppers aren't finding value in current advertising campaigns despite brand assurance.
Consumers Embrace Mobile Loyalty Programs
Shoppers patron brands that extend premium systems on mobile platforms.
Disrupting Distrust: How to Gain Consumer Confidence in the Digital Ecosystem
Shoppers are wary of security breaches, charging merchants to shift protocol to relieve concerns.
SAP Debuts Software to Connect 3-D Printing, Manufacturers
The technology solution provider is aiming to bring scalable end-to-end answers for manufacturers and 3-D…
Chinese Mobile Wallets Capture More Consumers Than U.S. Counterparts
The apps have capitalized on the hyper-adoptive Chinese consumer to build loyalty and immerse in daily…
As Consumers Upgrade, Device Purchases Resulting in Higher Annual Spends
Gartner predicts that end-user spending will increase by two percent by year-end.
Web Site Traffic Declines Across Sectors While Consumers Also Switch to Mobile
With so many options to view, individuals are casting their digital nets wider; that's resulted in lower…
Mastercard Releases Masterpass Bot for Intuitive Consumer Experiences
The financial services company is expanding its consumer engagement efforts through the deployment of…
Rue 21 Partners With Mode.AI for Virtual Stylist Tool
The retailer will offer customers a personalized and interactive chat bot powered by the technology.
Exclusive: Chanel, Louis Vuitton Top Leading Brands on Social Media
The ranking showcased a blend of luxury and ath-leisure as well as a smattering of fast-fashion firms.
U.S., China Consumers Lead Cross-Border Commerce
Shoppers are becoming globally minded, empowered by heightened availability of e-commerce platforms.
As Retailers Close Doors, Brands Step Up Direct-to-Consumer Efforts
Wholesalers that continue to overproduce stock will lose retail customers.