Salesforce
AI’s Impact on Holiday Shopping
Salesforce released data indicating a robust consumer appetite for shopping during the 2025 holiday season…
Cyber Monday Sales Spurred by Discounting, AI and Mobile
Retail tech firms were upbeat in reports on Monday's online shopping activity, raising optimism for overall…
Salesforce: AI Will Drive $263B in Global Holiday Spending
The technology company projects that consumers' rising trust in AI systems will benefit brands and retailers…
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Salesforce CEO Says Company Axed 4,000 Support Jobs Because of Agentic AI
Marc Benioff has become the latest Big Tech leader to reveal that the company he leads laid humans off in…
Salesforce: Consumers’ Product Discovery Expectations Are Shifting Ahead of Holiday
Salesforce data shows that, already, nearly four in 10 shoppers report using an AI chat tool during their…
Three in Four Retailers Say AI Agents Will Be Necessary For Competitive Edge by Next Year
New Salesforce data shows consumers are interested in using AI agents for loyalty point optimization…
Salesforce: AI to Influence $61 Billion Worth of Cyber Week Sales
The technology company noted it expects 19 percent of consumer purchases during Cyber Week to be influenced…
Salesforce Projects $311 Billion in Global Sales During Cyber Week
The technology company projects discount rates will continue increasing, fueling consumer spending.
Harried Consumer Seen Holding Back This Holiday
U.S. consumers, weighed down by divisive politics, wars overseas and inflation, are not expected to spend…
Salesforce: 65% of Sustainability Professionals Say AI Has Been Transformational
Sustainability leaders have started using AI for energy efficiency improvements, carbon emissions modeling…
Salesforce Warns of AI Climate Impact, Calls for More Disclosure
Salesforce released sustainable AI policy priorities, suggesting that regulators look into how AI systems…
Retail Tech: Alibaba’s AI Sourcing Update, Ikea’s Demand Sensing Collab
Walmart is expanding buy now, pay later (BNPL) services from Affirm to self-checkout kiosks at over 4,500…
Retail Tech: Oracle x Uber, Maersk and Fabric Automate Dallas Warehouse
Plus, merchants can use the new AI-powered Einstein Copilot from Salesforce to set up their digital…
Holiday 2023 Could See Lowest Growth Since 2018
Inflation and debt are tag-teaming against retail's biggest season.
Milliken Invests in Future-Ready CRM Platform
The Polartec owner said the new system, Spark, consolidated seven legacy systems into a single source of…