online
How Nordstrom Brings Personalized Customer Service Online, at Scale
WWD guest author Jason Grunberg explains how the department store retailer succeeds at personalization.
Ulta Takes Top Spot in ‘Online and Off-line’ Social Engagement
Engagement Labs' TotalSocial ranking assessed the top beauty and personal-care brands.
Midtier Merchants Lead the Way in Tech Innovation
Digitally led retailers with annual sales of $5 billion to $10 billion are innovating the most, according to…
Loyalty Programs Take on a Digital-First Approach
Mastercard surveyed 400 executives to see how loyalty programs are evolving.
Four Ways Retailers Can Prep for a Shorter Holiday Season
WWD guest author Sarah Martinez offers tactics to help retailers boost conversions.
Kibo Acquires Monetate, Sharpens Focus on Personalization
The deal will help Kibo's clients deliver a better experience for its customers.
Cyberattacks, and Tips for Mitigating Threats
October is Cybersecurity Awareness Month, and here are some suggestions for retailers to reduce risk.
Altagamma Digital Awards Recognize Online Talents
The Italian luxury association awarded Burberry, Gucci, Dior, Bulgari and Moncler for their best practices in…
Amazon Fashion to Debut Denim-Focused Initiative in Europe
The "Destination Denim" event will kick off in Berlin on Oct. 24 with a live performance by Rita Ora and will…
Pinning Down the Dollars: How to Drive Sales on Pinterest
The WWD guest author describes Pinterest as a "visual discovery engine."
Sephora, Nordstrom Rank High in Personalization Index Report
The Sailthru report looked at personalization efforts across retail to rank the top brands.
The Top Creative Trend This Year Is About Looking Back
Shutterstock predicted the rise of this trend, and the search data confirmed it.
Michael Kors, Ralph Lauren Take Top Spots in Online Luxury Brand Traffic
ForwardPMX's annual report also showed the growing strength of Millennial shoppers in the sector.
What Digital Brands Need to Know When Getting Physical
Retail real estate experts share insights into what digital brands need to do to succeed in physical stores.
What to Watch: Not Just a Gimmick, Digital Fashion Could Disrupt the Industry As We Know It
When it comes to digital-only fashion, the possibilities are endless and inspiring. But technological and…