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Consumer Behavior

Former Tyco Executive Girish Rishi Takes The Helm at JDA Software

The executive will replace former chairman and chief executive officer Bal Dail immediately.

Rise of the Machines?

Adopting AI marketing for machine-to-machine transactions.

Intelligence Node’s Hook Unit Launches Fashion Consumer App

The company describes it as the first AI-generated fashion feed.

Fashion’s Old Habits Missing Millennials: LIM College Study

The study also showed a low preference for branded items.

Weekly Retail Sales Decline, but Rising Oil Could Boost Market

The Retail Economist-Goldman Sachs Weekly Chain Store Sales Index fell 0.6 percent.

Apple Tops List of Most Intimate Brands, Which Are Better Earners

Other top brands were: Harley Davidson, Netflix, Nintendo and Samsung.

Think Tank: Finding Beauty Everywhere — and Earning Authenticity

Pau Sabria, cofounder of Olapic, explains.

Report Urges Retail Tactics For Tapping Gen Z Spending Power, Influence

Farla Efros, president of HRC Retail Advisory, highlights key findings from consumer survey.

Retailers Flock to NRF’s Big Show Seeking Solutions, and Insights

Over 500 vendors showcased solutions at the NRF event in New York.

Think Tank: What Sephora Learned From Building a Chatbot With Kik

Bindu Shah, vice president of digital marketing at Sephora, explains.

A Cheat Sheet for Chatbots

Retailers are tapping this tech to connect with e-commerce shoppers for virtual customer service.

CFDA Collaborates With Accenture on Tech Integration Initiative

The program is designed to help brands use technology to have a more competitive edge.

One Damaged Package Spoils the Bunch: Poor Delivery Dissuades U.S. Shoppers

What's worse than delivering a damaged package? Stressing out the customer.

Global Study Says Consumers Are Emotionally Connected to Brands

The InMoment survey polled 10,000 global brands and 20,000 consumers.

Financo to Host 27th Annual CEO Forum

Brent Knudsen will lead Financo's West Coast office in San Francisco.