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Consumer Behavior

Mapping Out a New Future for Retail — Driven by Data

David J. Katz, of Randa Accessories, and Jim Shea, of analytics firm First Insight Inc., have a cure of…

The Future of Retail Is…Complicated

Aaron Levant is founder of Agenda and senior vice president and head of fashion at Reed Exhibitions.

Amazon Web Services Releases Customer Support Product

The digital giant has announced Amazon Connect, its new offering that extends scalable call-center…

Consumers Still Impulse-Buy, Just More Selectively

A report released by Nielsen proves that opportunities still exist for retailers to benefit from tapping into…

As Consumers Watch Less TV, Ad Dollars Go Digital

Data from eMarketer shows digital ad spending on a path to grow nearly 16 percent this year.

Shoppers Mean Well Despite Their Scorching Online Reviews

Consumers leave thwarting reviews to inform fellow customers on qualities of products and services.

Weekly Retail Sales Bounce Back, Gaining 3.3%

On a year-over-year basis, The Retail Economist-Goldman Sachs (TRE-GS) Weekly Chain Store Sales Index rose…

How Fashion Can Chase the Future Consumer

The average 25-year-old in 2030 will be a whole new consuming creature and will need a new approach.

Intel Doubles Down on Artificial Intelligence

The technology company has introduced an organization that unifies its AI offerings and operations.

Spotlight: Consumer Commanded Friction in Apparel Segments

Shoppers are increasingly persuaded by eco-friendly products and brand ethos.

Ath-leisure-Clad, Sustainably Aware Consumers Catapult Wool Market

Demand is up, costs are high and shoppers are watching.

Urban Outfitters, Maurices and Charlotte Russe Among Most-Favored Retail Brands

Cambridge Analytica used its database on 220 million consumers to develop the report.

AI-Informed Avatars Have Arrived, More Accurate Than Ever

The new technology boasts 90 percent accuracy on body measurements, sparking the question of the relevancy of…

Salesforce Insights on Shifting Consumer Behaviors in a Mobile Landscape

Shoppers are more spontaneous due to alleviated friction points from digitized retail — here, head of…

Voice-Activation Tools Heighten Consumer Personalization

Digital assistants contribute customization to keep consumers engaged — and talking.