Consumer Behavior
Salesforce Q4 Shopping Index Proves Mobile’s Growth Potential
The analysis confirmed mobile and social's influence over purchases.
Consumer Survey Reveals Generational Differences With Markdown Expectations
First Insight Inc. polled 750 shoppers across key demographic cohorts.
The Staying Game: Will Smart Mirrors or VR Prevail as Retail’s ‘It’ Solution?
In a crowded market of apparent silver-bullet solutions, two technologies are duking it out for the role as…
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Australians Own More Smartphones, but Complete Fewer Mobile Purchases
The latest statistics included in a report released by Bronto draw an accurate picture of larger consumer…
Xenio Systems Launches Retail Platform to Gain Shopper Insights
The platform uses smart, in-store hardware and a SaaS web portal.
Study Shows Confidence in Vendors Selling Direct to Consumers
The study revealed that 53 percent of manufacturers are selling direct to consumer via third-party…
Study on Millennials Show Cohort as Connected — and Oblivious?
The generation is the most connected yet most distracted, according to a new study.
In-Store Shoppers Spend More With Enhanced Online Services
Salesfloor reveals direct correlation between quality of online customer service and in-store purchases.
Exclusive: How AI Predicts the Biggest Trends of the Season
WWD worked with IBM Watson to scan the fall 2017 runways.
Retailers Eye Machine Learning, Automation and the IoT to Evolve Shopping Experience
Zebra Technologies surveyed nearly 1,700 retail executives in its latest report.
How Meaningful Content Makes or Breaks Brands
The top-performing brands all have one thing in common.
Despite Market Challenges, Consumer Spending Poised for Growth
A surge in tax-refund-related spending is expected this month.
Winning Strategies of Successful Customer Service Teams
Key tactics that thriving retailers and brands are pioneering in order to secure and maintain consumers.
Think Tank: Using Data-Driven Technology to Meet Consumer Demand for ‘Buy Now’
Navin Sharma, vice president of data management and analytics software at Pitney Bowes, explains.
Survey Shows Preference for Mobile Shopping, Impact of Push Notifications
Marketing platform provider Fluent polled nearly 3,000 U.S. adults.