brand loyalty
Levi’s, Nike and Macy’s Among Top Brands in Consumer Loyalty
The study found that Amazon leads the pack for online retailers, followed by Walmart and Etsy.
Consumers Are Facing a Paradox Of Choice
Kearney expert Brian Ehrig talks about the mindset of consumers and says retailers and brands can counter…
Are You Maximizing Personalization to Drive Customer Loyalty?
Celigo's Mark Simon outlines strategies and tactics to get the most out of the data you have.
Amazon, Levi’s, Nike and TikTok Among Category Leaders in Loyalty and Brand Engagement
These are among the brands known as "loyalty juggernauts."
Denim Brands Bank on Customer Loyalty Programs
From birthday giveaways to exclusive products, the denim industry is using loyalty programs as brand-building…
Amazon Kicks Off Prime Day Crowned World’s Most Valuable Brand
What's more, 62 percent of 1,000 Amazon Prime Day shoppers say they intend to spend more during this year's…
Study: US Consumers Say Better Shoe Deals are Available In-Store
U.S. consumers are reticent to pay full price for shoe purchases and are willing to switch brands or stores…
Building Brand Loyalty & Curbing Returns Through Fit
True Fit spotlights brands such as Old Navy, American Eagle, Levi's and H&M in its recently released Favorite…
Two New Studies Show What Shoppers Value Most
Studies from Adyen and Narvar uncover consumers' top priorities when deciding to give retailers their…
88% of Shoppers Plan to Stick With Newly Discovered Brands Post-Covid
Bazaarvoice's "Behavior that Sticks" report says that 51 percent of U.S. shoppers bought from a different…
‘The Brand is a Personification’: Why Storytelling Matters in Building Trust
At Texworld USA, design experts explained why brands matter more than ever in the COVID-19 era, when…
Looking to Gauge Post-Pandemic Loyalty? This Is Retail’s Must-Track Metric
IRI's Andrew Appel still thinks it will take three to four years before in-store shopping reverts to a…
Consumers Mistrust Info Online, But There’s a Way to Win Their Confidence
In an age of doubt, consumers no longer trust online information, but firms can restore confidence trust by…
Video: Why Experience Is The New Loyalty
Sebastian Siemiatkowski, CEO of payment and fintech company Klarna, explained why customer experience is key…
To Woo Millennials and Gen Z, Brands Play the Long Game
At Shoptalk Daniella Vitale of Barneys and Marc Rosen of Levi's talked building brand loyalty in millennial…