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Industry insiders discuss the role of leadership in discerning the customer story.
Think Tank: The Five Characteristics of ‘Undisruptable’ CEOs
In the second of this series on leadership, the authors take a deeper look at the factors behind…
Think Tank: Finding a Path to Undisruptability Amid Relentless Business Change
In the first of two guest columns, the authors explore what it takes to be a leader in today's retail market.
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