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Think Tank

Think Tank: Beyond the Selfie, 5 Ways to Get ROI on Experiential Marketing

Digital strategist Quynh Mai on how to optimize consumer engagement.

Think Tank: Bringing the Customer Experience Home

Amit Sharma, ceo of Narvar, sees the post-purchase experience and connections formed with consumers as…

Think Tank: The Personalization Conundrum, Data Overload

Rohan Deuskar, ceo and founder at Stylitics, shares why personalization strategies are only as good as the…

Think Tank: Retail Technology for the Ultimate Customer Experience

Robert Vis is chief executive officer of MessageBird, a company-customer interactions solution provider…

Think Tank: 2019 to Be the Year of Radical Customer Centricity

Sarah Engel, chief marketing officer of DynamicAction, explains how connecting and meeting the exact needs of…

Think Tank: Looking Back at 2018’s Brand Winners and Losers

Strong brands forged connections with consumers and gave them products they wanted.

Think Tank: A Primer on Turning Facebook Messenger Into a Retail Gold Mine

The authors share tactics on how Messenger can boost conversions.

Think Tank: How AI Can Power the Future of Fashion

The authors see AI empowering designers, brands and retailers to make better products and create more…

Think Tank: Three Hot Trends Shaping Retail in 2019

Shannon Andrick, vice president of marketing advancement at Alliance Data, expects "deeper levels of…

Think Tank: Top 10 Predictions for Beauty and Fashion Sales in China in 2019

Franklin Chu, managing director of Azoya USA, expects a shake-up in the gray market as well as changes in…

Think Tank: Reinventing Retail, Will 2019 Be the Year?

Coresight Research's ceo offers brick-and-mortar predictions.

Think Tank: The Celebrity of the Beauty Industry

Alanna Dible, senior audit manager, and Mark Grant, audit senior, at Mazars USA, see continued opportunity…

Think Tank: How Aging Retail Brands Can Target the Right Customers

Customer-first, data-driven retail strategies are the key to breaking through in the current hypercompetitive…

Think Tank: M&A’s in Luxury Fashion; What’s ‘In Season’?

Tracy Bacigalupo is a partner in the corporate department of Morrison & Foerster, and Elnaz Zarrini is an…

Think Tank: Dolce & Gabbana, How Not to Sell to China

Stanley Chao is author of "Selling to China" and managing director of All in Consulting, assisting Westerners…