shopping experience
J.Jill CEO on Getting With the Times: We Hadn’t ‘Done Our Customer Justice’
J.Jill is the latest apparel retailer striving for a more size-inclusive shopping experience.
Bed Bath & Beyond Courts Consumers With Celebrity Experts
Home retailers are looking to enhance the in-store experience with designer and celebrity partnerships, as…
Here’s Why Consumers Don’t Want to Shop in Store in the Next Three Months
Seventy-one percent of U.S. consumers voiced concerns about shopping in a store over the next three months, a…
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Don’t Scare Shoppers Away: Store Safety Comes First, but Tone is Everything
In a panel at PSFK's Future of Retail event, experts discussed how retailers can evoke trust and confidence…
Will H&M Attract New Customers With ‘Try Before Buying’ Payment Option?
Investing in the payments tech innovator, H&M partnered with Klarna to transform omnichannel shopping and…
These 5 Trends Will Affect How, Why & Where Consumers Shop
An annual review of retail stores cites five key trends driving the facilities management sector that affect…
Why 5 Carlos Place is Central to Matches Fashion’s Content and Commerce Strategy
With 5 Carlos Place, Matches Fashion is branching out into experiential retail and betting on IRL content as…
UK Mall Owner Brings VR “Shoppertainment” to More Shopping Centers
Mall owner intu is banking on virtual reality to attract footfall at centers across the UK as the focus on…
Personalization Could Add 30 Percent to Profits by 2018
In one year, retailers that are all in with personalization will outsell companies that aren't by more than…
With or Without Ivanka Trump, Nordstrom Still Consumers’ Favorite
Ivanka Trump ruckus or not, Nordstrom is still U.S. consumers' favorite retailer.
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