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online sales

Even as Online Returns Increase, Consumers Note Improved Experience

UPS said it expects to handle more than 5.8 million returns the first week of January.

Holiday Data Show Online Retail Friction Points, And Best Practices Too

One in 5 consumers received their deliveries late this year.

Think Tank: Why Amazon Can’t Deliver Luxury Retail

Amit Sharma, chief executive officer of Narvar, explains.

Deeper Promotions This Week Will Mitigate Margin Tailwinds

Expect intense discounting this week as retailers seek more share-of-wallet from last-minute shoppers.

Quality Data Can Improve a Brand’s Market Reach in China

90% of Chinese consumers buy apparel from a platform, such as JD.com, instead of purchasing on a brand's own…

Cyber Month Drives $52 Billion in Online Sales

Online sales this holiday are expected to grow to more than $91 billion, up from $83 billion last year.

As Overall Weekly Retail Sales Slide, Online Holiday Shopping Remains Strong

The Retail Economist-Goldman Sachs Weekly Chain Store Sales Index plunged 6.1 percent for the week ended Dec…

How Data Strategies and Local Search Can Boost Retail Sales

Mohannad El-Barachi, cofounder and chief executive officer of tech firm SweetIQ, explains.

Mobile Posts Big Cyber Monday Gains

On the final day of the holiday shopping week, major deals attract an increasingly mobile-savvy customer.

Black Friday Gives a Jump-start to Cyber Monday

While e-commerce has traditionally been a focus on the Monday after Thanksgiving, mobile shoppers are jumping…

Britain’s Black Friday Sales Set to Boost Online Shopping

The U.K.'s Black Friday will see a number of deals and discounting with stores and brands focusing on…

Verizon’s Retail Index Sees Steep Spike in Online Traffic

During peak hours this past weekend, e-commerce traffic rose 35 percent over last year.

Trump is Already Damaging Online Sales

For all Donald Trump's talk about boosting the U.S. economy, the president-elect has already had an adverse…

E-commerce Boom to Drive Shipping Volume 20% by 2018

Pitney Bowes' Parcel Shipping Index predicts a steep uptick in global volume.

Alibaba Beats Last Year’s Singles’ Day Total With Half the Day to Go

Last year it sold a record $13 billion in the 24-hour period. This year the company looks set to reach $20…