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Returns Spike Along With Holiday Sales
New insights into retail returns paint a clearer picture of what retailers believed was a surprisingly…
Up Close: In Conversation with Narvar CEO Anisa Kumar
Narvar CEO Anisa Kumar discusses the value of post-purchase engagement and what is driving a growing need for…
Shuffle Board: Hanesbrands CEO Departs, Levi’s Restructures C-Suite
Steve Bratspies is leaving his post as Hansebrands CEO while Levi's reworked its C-suite in attempt to expand…
Shuffle Board: New CEOs at Draper James, Ross and The RealReal (Again)
Draper James names Jeannie Yoo as CEO while Boot Barn's James Conroy exits to head Ross Stores and The…
4 Ways to Optimize the Post-Purchase Experience
At Sourcing Journal's annual Summit, leaders from Narvar and Liquidity Services discussed how retailers can…
Can Brands Swing the Returns Pendulum in Their Favor?
Roughly 25 percent of shoppers would pay for convenient ways of returning their purchases, according to…
What Are the Biggest Logistics Question Marks in 2023?
Amid labor strikes, volatile freight rates and dwindling warehouse space, the current logistics ecosystem…
Retail Tech: Shopify Collabs, SwatchOn 3D Library, Narvar x Fillogic
Plus, BigCommerce and Affirm are new partners.
Retail Tech: Walmart Nabs Conversational Commerce Platform, Pinterest Debuts Live Shopping
New Look is entering the resale category, while post-purchase platform Narvar has unveiled a new solution to…
Urban Outfitters: ‘Out of the Box’ Thinking With Narvar Helped Revolutionize Returns
To establish consumer confidence, brands must take some critical steps to modernize their fulfillment…
Can Apparel Get Out in Front of a Growing Returns Problem?
Outsized e-commerce growth this holiday paves the way for a returns onslaught unlike any other. Experts…
Two New Studies Show What Shoppers Value Most
Studies from Adyen and Narvar uncover consumers' top priorities when deciding to give retailers their…
Up Close: In Conversation with Narvar’s David Morin
In this Q&A, Narvar's David Morin discusses the digital tactics fashion can borrow from home retail and how…
Retailers in Crisis Aren’t Switching Strategies to Court Shoppers
Shopper demand has been subdued in recent weeks, but retailers may not be doing enough to court consumers who…
The Perfect Online Returns Process is Within Retailers’ Reach—Here’s How
While satisfaction with online returns is generally high, frictionless returns are still far from a universal…