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First Insight

What’s Keeping This Ralph Lauren Exec Up at Night

At the NRF Big Show on Monday and Tuesday, CEO Patrice Louvet sounded off on sustainability while an…

Retail Tech: JD.com Shows Off Robotic Retail, Carter’s Deploys RFID in 750 Stores

Online consignment shop Swap.com unveiled visual search capabilities, while BorderX Lab debuted fashion…

This Platform Says Its Brands Slash Sample Production Costs 70%

First Insight says that customers testing products early in the development process are also cutting time to…

Hotter Shoes Attracts Younger Audience Via ‘Voice of Customer’ Analytics

With First Insight, Hotter Shoes has expanded its consumer age base from its traditional 60+ shopper, to reel…

Product Testing Lifts Full-Price Sales at Marks & Spencer

The U.K.-based retailer has expanded First Insight's predictive analytics platform to more than 50…

Getting Out in Front of Customer Demand Through Product Testing

Retailers must generate data from product testing to "anticipate as opposed to react," said Greg Petro, CEO…

What Consumers Really Think About Vaccines and Returning to Stores

As vaccinations continue to roll out across the country, new data reveals how shoppers feel about returning…

Retail Tech: Amazon Acquires Selz, Bed Bath & Beyond Taps Oracle

Other tech news includes Giant Tiger choosing Relex Solutions, Centauro selecting Mojix and Yamamay expanding…

Will Vaccines Rescue Retail? Why Shots Might Not Be ‘Silver Bullet’ Fashion’s Hoping For

New research shows some consumers aren't in a rush to get vaccinated against the novel coronavirus, and…

Retail Execs Are Dangerously Out of Touch with Shoppers’ Digital Obsession

Retail "must stop responding and reacting to consumer behavior, and start anticipating it," said First…

What First Insight’s Next-Gen XM Platform Offers Fashion Retailers

The Next-Gen XM Platform is designed to enable companies to go from product or solution concept to decision…

Retail Tech Roundup: M&S Teams With First Insight and Optitex; Zozo Launches Zozosuit 2

Birkenstock deployed Centric PLM, Bambuser launched its Live Video Shopping app for Shopify merchants and…

Fashion is Drowning in Inventory. Will Data Be its Life Raft?

The events of 2020 have delivered a gut punch to the fashion industry, illuminating its most glaring…

Does the Election Really Sway Shopper Spending?

Conventional wisdom holds that elections tend to distract consumers from spending. But does that notion hold…

Retail Tech Roundup: Salesforce Acquires Mobify, Fanatics Integrates QuadPay

In more of the latest retail technology news, John Lewis & Partners expanded its partnership with First…