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Buying Outside of the Bricks: Shopping Shifts to Social Platforms

From four walls to the web, shopping continues to creep into every aspect of consumers' lives, especially…

Facebook’s Revenues Up to $40.65 Billion but Usage Fell

Revenues rose, but the number of daily active users on Facebook slipped as the platform adjusts.

Mobile’s Impact on Shopping: Timing Matters, Says Facebook Study

A shopper's choice of mobile or desktop as the first point of contact can make a major difference, Facebook…

Facebook’s News Feed Overhaul Sends Stock Down and Worries Up

Facebook's move to prioritize updates from loved ones sends shock waves across brands, publishers and…

Facebook Messenger Year in Review: Video, Communities, Tons of Emojis

There were twice as many video chats in 2017, resulting in 17 billion real-time, digital tête-à-têtes.

Mall Of America Announces New Retail Chatbot

"America's largest mall" gives holiday shoppers some AI-based help.

Louis Vuitton Introduces Chatbot to Facebook Messenger in the U.S.

The luxury brand plans to take the virtual assistant to Europe and Japan, and to WeChat and Line.

Facebook: ‘Fashion Enthusiasts’ See Chosen Brands as Personal Reflection

A new three-part research series from Facebook IQ drills into shopping behaviors across apparel, footwear and…

Facebook Stock Drops on Additional Security Spending

The social giant reported third-quarter sales gains, but the company said it will spend more on security.

Diesel Names Winner of Chair Executive Officer Contest

Daan Vervoort won the ironic, social contest launched on Oct. 5 and visited the company's headquarters in…

Influencers Aim for Full-Time Status, Prefer Instagram to Snapchat

On the heels of #Hashoff's latest report on the segment, the company's president and cofounder Joel Wright…

Instagram CEO Kevin Systrom Talks Snapchat, Russia and Bro Culture

The ceo went to Hearst for a chat.

FDA Blocks Online Beauty Co.’s Sale of Injectables, Whitening Creams

The beauty industry is still largely unregulated, but the FDA is going after companies where it can.

Instagram’s 800M User Count Dwarfs Snapchat

But don't count Snap Inc. out just yet.

Europe Aiming for Stricter Taxes Against Digital Companies

The European Union wants to overhaul a fragmented, outdated tax code that favors digital operators.