chatbot
Walmart Mints Partnership With OpenAI to Allow Purchases in ChatGPT
The retail giant follows Etsy and Shopify in allowing consumers to buy goods through ChatGPT's Instant…
Exclusive: Bluecore Acquires Alby for Gen AI Shopping Assistant Tech
By acquiring Alby, which provides Amazon Rufus-esque shopping assistant tech, Bluecore will also bring back…
Nibble’s AI Hagglebot Makes Deal-Making Digital
The AI-powered chatbot lets shoppers haggle for a (predetermined) lower price, with about one-fifth of users…
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Manhattan Associates Launches Gen AI-Powered Chatbot
Manhattan Active Maven's chatbot has native access to data points like orders, payments, store locations and…
Klarna Early Gamble on ChatGPT and AI Tech Could Amount to $40 Million in Profit
OpenAI has published a case study on Klarna's AI integration as the fintech company continues to lead the…
Amazon Tests Generative AI Capability With Customers
The e-commerce giant has launched a test of a generative AI-style chatbot that can speak to consumers about…
Victoria’s Secret Teams Up With Google on AI-Based Personalization
Victoria's Secret will deploy a chatbot to its online consumers, using Google Cloud's generative AI-based…
Why Walmart is Turning to AI Tech for Supplier Negotiation
"Most of the time, it is difficult for people to focus on more than three to five negotiation terms," says…
Thanksgiving Weekend Did Wonders for This Hot Retail Tech Trend
Scores of U.S. shoppers engaged in conversational commerce over the pivotal holiday shopping weekend.
How Walmart’s JetBlack Personal Shopping Startup Makes “Magic” for Members
The first startup launched from Walmart's Store No 8 incubator is mulling an expansion to cities beyond New…
Pay by Bot: Facebook Messenger Moving from Chat to Commerce
A patent application reveals the social media giant's ambition to claim a larger role in the conversational…
Lane Crawford-Backed Incubator Unveils Third Round of Retail Technology Startups
Amidst uncertainty, new consumer behaviors and stores shuttering, The Cage is betting on a new group of…
Nike Drops Kyrie 4 Sneaker With New Facebook Messenger Feature
Nike continued its streak of exclusive product drops, partnering with Facebook Messenger to show off the…
Just How Much Do Long Lines Cost Retailers?
Global payments provider Adyen polled U.S. consumers to uncover what's in store for the future of shopping…
Spending on Chatbots Will Soon Outstrip Mobile Apps
Consulting firm BDO gave its outlook for what to expect in tech in 2018 and coming years, and it's all about…