Artificial Intelligence
When Will Retailers Succeed in Omnichannel Shopping Experiences?
Boston Retail Partners' report confirms that the gap continues to widen between consumers and retailers.
Samsung to Open AI Centers in U.K., Russia, Canada
The tech giant will continue to examine AI's full potential in these new hubs.
Debunking Retail’s Silver Bullets
There have been plenty of cure-alls floated to resolve retail's various pain points, but in an industry…
WWD Recommends
Pitney Bowes Debuts Chatbot to Engage Consumers
In effort to enhance customer service, the platform has released a tool to up engagement.
Rue 21 Taps First Insight to Test New Products
The teen retailer will deploy predictive analytics to determine which styles will have the highest…
Machine Learning, Artificial Intelligence to Transform Retail
One executive shares why these technologies may improve business processes and result in new possibilities…
Think Tank: The Case for Hiring a ‘Digital Anthropologist’
James Ingram, chief executive officer of Splashlight, explains.
New Tool Taps VR for Store Remodeling
The latest platform from Symphony RetailAI enables stores to reimagine layouts according to analytics.
Adobe Gets Into the Voice Assistant Game
The tech giant recently acquired SaySpring, a platform that creates voice interfaces for Google Home and…
What the Fidget Spinner Fad Can Teach Logistics About the Need for AI
A new report by DHL and IBM outlines a clear case for why logistics needs artificial intelligence—now.
How to Successfully Deploy Machine Learning
A new report released by SAP breaks down the key ingredients for success when deploying artificial…
The Natori Company Implements AI, Boosts Social Media Revenue by 76%
The brand deployed autonomous digital marketer, Albert for big gains.
With $600M AI Investment, Could China Leapfrog the US in High Tech?
China has long had a reputation for being a copycat when it comes to high-tech, stealing Western firm's…
AI, Visual Search and Retail’s Next Big Step
Matt Zeiler, founder and chief executive officer of vision artificial intelligence platform provider…
CRM Software Sales Reached $39.5 Billion in 2017
Retailers and brands are investing in new CRM systems to remove blind spots from legacy software.