Lululemon Athletica has paused online sales of the brand‘s Get Low collection as of Tuesday following online customer complaints, according to a report.
“Our ‘Get Low’ collection is designed to support our guests as they train and features seamless technology to provide a sculpted look and feel in a weightless, fast-drying fabric. The collection remains available in our stores in North America, but we have temporarily paused sales online in the market to better understand some initial guest feedback and support with product education. We expect to bring the collection back to our North America e-commerce channels soon and the collection continues to be available in other markets,” a Lululemon company spokesperson said in a statement.
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Complaints about the collection were found on the social media message board and platform Reddit, with users reportedly saying the leggings from the collection were “see-through” while bending and squatting, per a Reuters report.
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The report on Lululemon’s Get Low collection’s online sales pause comes amidst several changes for the athletic brand. As of Jan. 12, the brand is still searching for its next chief executive officer, who will effectively take over from exiting CEO Calvin McDonald.
“We believe the business continues to work through several challenges, both internal and external, and we’re awaiting greater clarity around the turnaround,” Tom Nikic, an analyst at Needham, told WWD in reference to Lululemon.
Lululemon was founded by Chip Wilson in Vancouver in 1998. Over the course of the last few decades, the brand has built relationships with high-profile figures as ambassadors and stars for respective campaigns. Yo-Yo Ma recently joined the label as the campaign star for Lululemon’s ‘Be Spring’ campaign. The American cellist is in good company — tennis star and 2021 U.S. Open grand slam runner-up Leylah Fernandez fronted Lululemon’s spring collection in April 2025.