More From Glenn Taylor
PacSun COO: Retailers Must Find ‘Last Man Standing’ Among Suppliers
Choosing a supplier is "like Russian roulette" as retailers cancel seasonal orders in excess, said PacSun COO…
The 6 Supply Chain Trends the COVID-19 Crisis will Accelerate
Many retailers aren't agile enough to adapt to changing customer trends, but that doesn't mean they can't…
Forrester Projects $2.1 Trillion in 2020 Retail Losses
Rebounding from the pandemic will take four years, according to the analyst and advisory firm.
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Virus Kicks Contactless Payment Adoption into Overdrive
Seventy-nine percent of global shoppers say they now use contactless payments, according to a Mastercard…
How Fulfillment Tech Keeps Retailers Nimble Through COVID-19 Crisis
With e-commerce demand increasing at a rapid rate amid the coronavirus pandemic, fulfillment systems are…
Walmart Expands Store-to-Door Delivery to 2,000 Locations
The pandemic is forcing retailers to deploy contactless, convenience-focused fulfillment options.
As Customer Journey Leans Digital, Amazon Becomes Unlikely Source of Inspiration
With shoppers having unprecedented access to retailers across many touch points, the customer journey as we…
House Calls Bezos to Testify in Congress Over Amazon’s ‘Misleading’ Testimony
Amazon is in hot water not just with the federal government but also with essential staff protesting on…
Amazon Q1 Net Sales Top $75 Billion
The tech titan will put all of its $4 billion profit towards COVID-19 protocols.
Macy’s to Reopen 68 Stores Monday, Expects All 775 Stores Will Be Open in Six Weeks
The Macy's stores will open in Georgia, South Carolina, Oklahoma, Texas and Tennessee with reduced hours of…
Want To Drive Brand Trust? Apparel Shoppers Prefer Peer Reviews to ‘Expert’ Advice
Only 22 percent of apparel consumers would actually prefer subject matter expert reviews over consumer…
Is H&M Using Blockchain to Track Upscale Merch?
Cos, H&M's upscale fashion brand, may be testing a new product traceability platform in partnership with…
Shopify Debuts Consumer-Facing App to Support Local Merchants
Shop enables users to discover local merchants, receive relevant product recommendations, check out and track…
Michael Kors Courts Chinese Consumers With Interactive Tmall Experience
Fashion retailers are now taking initiative to reengage Chinese shoppers as the country seeks to recover from…
Coronavirus Consumers Are Managing Their Cash Flow But Still Want to Treat Themselves, Klarna Says
April has seemingly been kinder for online apparel sales as shoppers get used to shopping for non-essentials…