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Think Tank

Think Tank: Why Retailers Should Zig When Amazon Zags

Amit Sharma, founder and chief executive officer of Narvar, offers insights into better navigating today's…

Think Tank: Think of the Person, Not the Silo

Retailers often miss valuable opportunities to leverage talent and enthusiasm. New mobile technologies are…

Think Tank: The On-site Chat Revolution

Dana Gibber and Caroline Klatt, cofounders of Headliner Labs, explore how to revamp a known tool into a new…

Think Tank: To Influence or Not to Influence

Mike Froggatt, director of research at Gartner L2, offers data-backed insights into influencer marketing.

Think Tank: The WeChat Transformation of Luxury Brands

As WeChat redefines how luxury brands connect, engage and sell to consumers today, it requires a different…

Think Tank: Preserving Fashion’s Sanctity — and Designers’ Sanity — With See-Now-Buy-Now

Peter Charness, senior vice president of merchandise lifecycle management at Aptos, shares his perspective on…

Think Tank: How To Bring Inspiration and Discovery Back to Digital Shopping

Amy Vener, retail vertical strategy lead at Pinterest, explains.

Think Tank: Organizational Architecture Is Retail’s ‘Next Wave of Transformation’

Stephen Sadove, principal at Stephen Sadove and Associates, discusses.

Think Tank: Not All Customers Are Equal, So How Do You Find the Ones That Matter?

Accenture's Jill Standish looks at how retailers can harness the power of data analytics to meet customers'…

Think Tank: Lessons Learned From Nike’s Colin Kaepernick Campaign

Erich Joachimsthaler, chief executive officer and founder of Vivaldi, explains.

Think Tank: How Heritage Brands Fuel Inventive Collaborations

Ned Munroe, chief global design officer at Hanesbrands, explains.

Think Tank: Are You Maximizing Your Data’s Value?

Emmanuel Cesbron-Lavau, manager in the luxury group at Mazars USA, discusses.

Think Tank: Influencer Marketing Goes Global

Global marketing strategist Joel Backaler explains.

Think Tank: Five Ways to Differentiate the Customer Experience and Drive Loyalty

Susan Grossman from Mastercard shares insights on brand building and loyalty.

Think Tank: How Retailers Generate New Revenue Through Chat and Chatbots

Caroline Klatt and Dana Gibber, cofounders of Headliner Labs, explain.