post-purchase
Up Close: In Conversation with Narvar CEO Anisa Kumar
Narvar CEO Anisa Kumar discusses the value of post-purchase engagement and what is driving a growing need for…
Can Brands Swing the Returns Pendulum in Their Favor?
Roughly 25 percent of shoppers would pay for convenient ways of returning their purchases, according to…
Success Story: Farfetch Streamlines the Post-Purchase Order Tracking Experience
The online luxury marketplace turned to ParcelLab to personalize communication and give shoppers transparency…
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Delays Spook Shoppers Into Holiday Head Start
One study said 5 percent of consumers already completed their holiday shopping, while another 12 percent plan…
Why Retailers Must Seize the Post-Purchase Opportunity to Create a “Moment of Trust”
Pitney Bowes's latest offering not only helps retailers increase customer engagement, but also improves the…
How Managing the Post-Purchase Afterglow Boosts Return Shoppers
Narvar's post-purchase software, Track, increases engagement and brings customers back to retail sites, says…
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