online shopping
Retail Returns Hit $685 Billion in 2024, Marking 13.2% of Total Sales
A study from Appriss Retail reveals a surge in retail returns and fraudulent activities.
Experts Weigh In on the 2025 Consumer Outlook for Shopping, Technology
In the first article in a series, experts at Hilco Consumer Retail, Accenture, Aptos and NRF offer expertise…
The Happy Purchase Shopping List
Have the urge to splurge? A consumer psychologist shares tips for treating yourself this holiday season.
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Amazon Champions Small Business Success Ahead of the Holidays
Independent sellers on Amazon saw record sales during Prime Big Deal Days 2024, setting the stage for a…
Why Is It Called ‘Black Friday’? The Surprising Theories, History and Rise to Popularity of Retail’s Big Discount Day After Thanksgiving
Everything to know about the shopping event on the day after Thanksgiving, including its origins and best…
Dsquared2 Taps ESW to Propel Global Direct-to-consumer Expansion
Dsquared2 leverages ESW's advanced e-commerce solutions, which have resulted in significant growth in global…
With New Owner, Frette CEO Targets 279M Euros in Sales, Double Store Network by 2029
CEO Filippo Arnaboldi said management is focused on growing the "right" business, focusing on enhancing the…
Klarna Integrates With Apple Pay to Offer Enhanced Flexible Payment Options in the U.S. and U.K.
Shoppers can now use Klarna's "Pay Later" services directly through Apple Pay on eligible iOS devices.
Interior Design Platform Havenly Buys Burrow as It Pursues One-stop Home Design Ambitions
Havenly Brands revealed its fifth acquisition in two years — the acquisition of Burrow, a New York City-based…
Experian Report Reveals Shifts in Holiday Shopping Trends
The annual survey highlights a balancing act between online and in-store preferences.
Gen Z’s In-store Shopping Demands Mimic Online Expectations
Latest RetailNext report reveals Gen Z's $360 billion power push for fast, tech-driven, in-store shopping…
LuisaViaRoma Stages Digital Multibrand Runway Show Featuring Mariacarla Boscono
The retailer also tapped Italian celebrity stylist on-the-rise Ramona Tabita to curate the project.
DeepL White Paper Unveils AI’s Role in Boosting Global Retail Conversion Rates
The report highlights the critical importance of AI-driven localization and personalization in engaging…
Tech Tuesdays: Product Discovery Challenges, the Woes of Returns
In this week's column, new research points to consumer pain points when shopping online.
Data Finds Holiday Shoppers Feeling Merry and Prone to Impulsive Buys When Met With AI
Even with financial stress, new consumer research from Coveo finds shoppers are presenting enthusiasm to shop…