Omnichannel Recovery
Up Close: In Conversation with Tecsys CMO Laurie McGrath
In this Q&A, Tecsys' Laurie McGrath explains why details matter in retail and how to exceed consumers'…
Unlocking the Future of Retail Through Digital Transformation
If there's one positive to this turbulent last year, it's that the digital revolution spotlighted where…
How ‘Fast and Scrappy’ Macy’s Survived Pandemic Upheaval
The Macy's that's closing out 2020 looks a lot different than the one that ushered in a year of top-to-bottom…
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Chico’s FAS Triples Down on Digital With New Tech Investments
Chico's FAS has invested in partnerships with three new technology providers ahead of the holiday…
Retail Tech Roundup: Manhattan Associates Launches Active Allocation, Syte Raises $30 Million
In this roundup, Syte, Rokt, Obsess and Tiliter secure funding, Postmates has a new partner and Manhattan…
Up Close: In Conversation with NewStore CMO Phil Granof
In this Q&A, NewStore's Phil Granof discusses why omnichannel is now "do or die" and how the pandemic has him…
Salesfloor Exec: Clienteling App Helps Fashion Retail Bridge ‘Online-Offline Gap’
The Salesfloor platform has seen a surge of new business as retailers onboarded store associates to assist…
How Clienteling Can Drive Omnichannel Sales During Covid-19
Store associates have the potential to be a valuable resource for customer engagement across channels.
With 55% of Retail Execs Investing in SMS, 2020 is the ‘Year of Mobile’
Executives from Shoe Carnival, Darn Good Yarn and Unique Vintage share their mobile/SMS strategies in a…
Changing Channels: Prepping Brick-and-Mortar Merchandise for Online Sales
Pulling product intended for physical retail for e-commerce comes with added logistical considerations, from…
Up Close: In Conversation with Charming’s Rich Ringeisen
In this Q&A, Charming's Rich Ringeisen discusses the importance of data and the role RFID will play in…
Why Flexibility is the Key to the Store of the Future’s Success
With BOPIS surging 208 percent between April 1 and April 20 compared with a year ago, fulfillment is no…
Why Retail Must Seize Covid as a Catalyst for Change
The coronavirus outbreak has brought retail more than its share of challenges, but the pandemic marks an…
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