Jessica Binns
Drones Could Be the Future of Customer Service in Walmart Stores
A number of patent filings provides tantalizing clues into how Walmart is thinking about technology in the…
How Blockchain for Business Benefits Stores and Supply Chains
Blockchain startups are building targeted solutions that could benefit supply chain operations as well as…
How This EU-Funded Startup Wants to Eliminate Online Apparel Returns
Returns are a costly conundrum for online apparel retailers. This startup thinks a few smartphone photos can…
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Even as it Takes the L on Taxes, Nike Invests in Tech to Get Closer to Customers
Nike’s turning to tech to elevate the in-store experience and serve its premium Nike+ customers, even as it…
Could Walmart’s In-Store Robots Spell the End of Shelf-Scanning Staffers?
Walmart's 50-store trial of shelf-scanning robots could transform store operations and free up staff to…
Manufacturers Think Their Digital Capabilities Are More Advanced Than They Really Are
Manufacturers must evolve from traditional linear supply chains to connected, digital supply networks to…
Q&A: OrderGroove CEO on How Apparel Brands Can Ward Off Amazon
OrderGroove CEO Greg Alvo says relationship commerce is the secret for apparel brands and retailers that want…
Why This Denim Veteran Says 3-D Body Scanners are “Vintage Tech”
3-D body scanners can help shoppers find better-fitting products or create made-to-measure apparel, all of…
After Record Profits, Why’s Amazon Looking to Cut Costs?
Though Amazon has posted 11 straight quarterly profits, the company is looking to cut costs, even as it's…
Who Exactly is the 2018 Private-Label Shopper?
Though the term “private label” long has been associated with cheaper, generic knockoffs of well-known…
Here’s How to Achieve Jack Ma’s Vision of “New Retail”
Two years after Alibaba founder Jack Ma coined the phrase "New Retail," China can teach the U.S. some lessons…
How This Serial Entrepreneur is Using Blockchain and Crypto to Reimagine Retail
He wants to give consumers greater control over their data and reward them with crypto tokens for sharing…
These Are the Top 5 Challenges Facing Apparel Retailers Today
It's a tough time for apparel retailers but according to Infiniti Research, companies should be focusing…
Is the Store Associate Nearing Extinction?
New research bucks the conventional wisdom that shoppers want a high-touch experience when they visit a…
How Farfetch Turned an Ill-Timed Launch Into a Luxury E-Commerce Empire
Farfetch launched two weeks after Lehman Brothers collapsed. So how did it weather the most volatile year for…