Holiday 2020
E-Commerce Merchants Brace for Avalanche of Returns
Solutions provider Returnly said e-commerce merchants will face a long return season after historic online…
Consumers Shopping Online, Investing in Home Drove 3% Holiday Sales Bump
From Oct. 11 to Dec. 24, apparel sales declined 19.1 percent, while sales at department stores fell 10.2…
New-School Delivery Startups Tackle Holiday’s Logistics Logjams
With shoppers more dependent on e-commerce and parcel delivery services overburdened, new solutions to the…
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Can Apparel Get Out in Front of a Growing Returns Problem?
Outsized e-commerce growth this holiday paves the way for a returns onslaught unlike any other. Experts…
78% of Holiday Procrastinators Purchase Clothing and Accessories: Klarna
Sixty-four percent of holiday shoppers said they plan to purchase gifts in stores during the remaining days…
New Covid Strain Sparks UK Christmas Chaos
British Retail Consortium's chief executive says the new lockdowns could cost retailers $2.67 billion per…
NPD: Holiday Needs Big Last-Minute Push to Break 2% Sales Growth
Closing out a tough year in a positive way, sport lifestyle footwear was the second-best selling category…
Who Will Win Super Saturday, and Who’s Set to Siphon Last-Minute Online Sales?
Experts weigh in on what to expect as the holiday shopping season enters the home stretch.
Amazon Just Made Returns Even More Convenient
As more consumers turn to the web for their purchasing needs, Amazon is making returns even less of a hassle.
Should Retail Store Workers Move to the Front of the Vaccination Line?
NRF, reporting November sales data, makes a case for why customer-facing store staff should be among the…
Welsh Retailers to Miss Boxing Day Sales As Third Lockdown Looms
Welsh retail stores will close for three weeks beginning at the close of business on Christmas Eve due to the…
Klarna’s Data Says a Lot About Who Shoppers Are and What They Want Right Now
In a year filled with myriad uncertainties and economic challenges, shoppers are putting more thought into…
Big-Name Malls Pin Holiday Hopes on Experiential Hail Mary
Major shopping malls are pulling out all the stops to court holiday shoppers even as the nation battles a…
2020’s Cargo Imports Close to Tying 2018 for Busiest Year on Record
U.S. ports covered by Global Port Tracker handled 2.21 million TEU in October, a 17.6 percent year-over-year…
Retail Execs Are Dangerously Out of Touch with Shoppers’ Digital Obsession
Retail "must stop responding and reacting to consumer behavior, and start anticipating it," said First…