Consumer Insights
Saks Exec: Customers ‘Embracing Luxury Across Every Aspect of Their Daily Lives’
A Saks survey dives into what high-income customers plan to spend on and how their luxury habits have changed.
Inflation Frustration: Discretionary Spending Seen Falling Sharply
As the cost of basic necessities continues to trend upward, consumers are pulling back on spending in other…
NPD: Retail Needs Shoe Shoppers to ‘Participate in Experiences’ Again
The ongoing pandemic is making it difficult for shoe sellers to figure out what U.S. shoppers want.
72% of Consumers Interested in Recycling, Reuse and Reducing Waste
"In a sustainable journey, the circular economy is an investment today for how we should do business in the…
Shipping Delays and Early Holiday Shopping: What Consumers Have Planned
New data offers insights on how consumers plan to respond to rampant logistical bottlenecks and retail…
Half of Consumers Would Pick Amazon if They Could Shop Just One Retailer
Shoppers have tightened their purse strings, but even a pandemic can't stop them from breaking out credit…
Amazon Leads With Apparel and Footwear Shoppers, But Could Be Reaching a Plateau
Amazon has gained major traction as a fashion destination, according to a newly released report from…
Here’s Who’s Buying Fashion Online—and When Their Spending Will Be Back to Normal
About two-thirds of shoppers have reined in spending in light of the coronavirus outbreak, up from about half…
Outbreak Could Shift Shoppers Further Away From Stores
As e-commerce remains a constant presence amid pandemic-driven store closures, consumers might lose their…
Consumers Had This To Say About the Brands That Fit Them Best
The brands they picked reflected tastes that vary by age, gender and geography.
Shoppers ‘Don’t Want to Wait’ for Black Friday Deals This Year—and Neither Does Retail
Black Friday began as a uniquely American post-Thanksgiving event, but the retail holiday is proving to have…
Shoppers Love Subscription Services—But Is Apparel Too Risky for the Format?
Shoppers named their top-five most popular subscription box services. Not one of them offers apparel.
Target Wins Consumers Through Shopability and Selection, While Walmart Falters, New Study Finds
With the rise of online shopping, retailers must capitalize on the elements of the in-store experience that…
Gen Z Consumers Represent $44B in Purchasing Power—and They’re Loyal to Brands That Impress
Brands have been tailoring tailoring both products and marketing to attract a younger generation of…
Report: Sneakerheads to Drive Athletic Footwear Market Growth to $100BN by 2025
Sneakerheads have taken the fashion industry by storm, and the global phenomenon shows no sign of faltering…