consumer behavior
Consumers Bring ‘Scrimp and Splurge Mentality’ Into 2026
Shoppers have been holding up despite macroeconomic uncertainty, but Kearney's Katie Thomas sees a more…
Year in Review: Here’s How the Agentic AI Agenda Started Rewiring Retail
In 2025, retail saw agentic AI implementations impacted internal functions like supply chain and…
The Future of Fashion Report: WWD x BCG Break Down the New Consumer
The report draws on consumer surveys and CEO interviews to understand Gen Z and Gen Alpha.
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Consumers Are Focused Value Spending, While Retailers Face Supply Chain Challenges
Listrak's latest fashion, beauty and retail reports recap the first half of the year and give insights for…
New Report: Decoupling Growth from Volume in Fashion’s Waste Crisis
The report offers solutions for brands looking to remain competitive while reducing waste and environmental…
Consumer Behavior and Policy Abuse: Forter Reveals Trends Impacting Retailers in the U.S. and U.K.
New report shows 68 percent of shoppers find flexible return policies easy to exploit, costing retailers…
EY Future Consumer Index Reveals Dramatic Shifts in Shopper Behavior
As price sensitivity and private label adoption surge globally, consumers abandon brand loyalty in favor of…
New Consumer Behaviors Emerge as Anxiety Rises
New research from Splitit and Pymnts highlights consumer sentiments in light of economic uncertainty today.
Three in Four Retailers Say AI Agents Will Be Necessary For Competitive Edge by Next Year
New Salesforce data shows consumers are interested in using AI agents for loyalty point optimization…
Two-Thirds of Consumers Believe Merchants’ Product Descriptions Complicate Online Shopping
Four in 10 consumers said they have used an AI-powered engine like ChatGPT or Perplexity to shop, new data…
This Is Why BuyBuy Baby Stores Had to Close
One credit firm cites cash flow challenges at both BuyBuy Baby and its parent entity Dream on Me, and more…
This Is 30: Measuring Consumer Attitudes & Behavior Over Three Decades
Cotton Incorporated's Lifestyle Monitor™ Survey has measured consumer attitudes and habits since 1994. Here's…
Study: Young Consumers Link Materials, Quality to Sustainability
Young consumers' relationships with sustainable fashion differs by region.
Study: Consumers See Generative AI as an Enhancement to Shopping Experience
A new study by Coveo found that shoppers value generative AI and continue to have high expectations in their…
‘A Mixed Bag’: Why Consumer Demand for Sustainability is Stagnant
Experts at textile sortation software firm Sortile and textile recycling mill Cyclo Recycled Fibers share…