chatbots
Consumers Rank AI-powered Chatbots as the Most Disruptive Application
New consumer behavior research from Intellias reveals evolving sentiments about AI as it continues to…
Recession, Inflation and AI Make 2023 a Tricky Year to Predict
Prognosticators differ on role AI will play; could 2023 be the year Google and Amazon get challenged?
Chatbot Investments Help Retail Lead AI Spending, Says IDC
IDC laid out expectations for artificial intelligence spending through 2022, finding strong retail…
The “Cool” vs “Creepy” Conundrum: Taking the Consumer Pulse on Innovative Tech
RichRelevance surveyed more than 1,000 consumers to identify the innovative technologies they voted "cool" or…
Q&A: Linc Bets on Chatbots as Key to Differentiating From Amazon
Chatbots are becoming so popular because they can help brands and retailers put their specialized expertise…
Q&A: OrderGroove CEO on How Apparel Brands Can Ward Off Amazon
OrderGroove CEO Greg Alvo says relationship commerce is the secret for apparel brands and retailers that want…
Here’s How Chatbots Can Help With the Heavy Lifting in E-Commerce Customer Care
When inserted at strategic points in the customer journey, chatbots can make the difference between…
A Third of Consumers Say Retail Chatbots Interactions Would Up Their Spending
Nearly a half of consumers would shop more often—and more than a third would increase their spending—with…
Bring on the Bots: Here’s How Artificial Intelligence Will Shape the Future of Shopping
Regular old retail is dead and companies are on a desperate mission to revive it. And that's where the bots…
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